FAQ ABOUT COVID TESTING AT COMMUNITYMED

What are the COVID-19 Symptoms?

According to CDC, COVID-19 related symptoms may appear 2-14 days after exposure to the virus. Infected people might experience symptoms from mild to severe illnesses.

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Loss of smell or taste
Do You Have the COVID-19 Vaccine Available?

We do not have a COVID-19 vaccine at this time.  It is not available to urgent cares at this time.  Look for updates in January.

Do You Offer Drive-Through Testing?

No, we do not. Our clinics utilize a virtual waiting room where all patients complete their paperwork and wait in their car. When we are ready to test you, our staff will let you know to come inside. We’ll take you straight back to a clean, sanitized room.

Is it Safe to Visit CommunityMed Urgent Care with Non-Covid-19 symptoms?

Yes, the safety and cleanliness of our clinics is a top priority for CommunityMed. All patient rooms are cleaned and disinfected between each patient. In addition, we utilize a Virtual Waiting Room where all patients wait in their cars until seen. This reduces the number of people in our clinic and optimizes social distancing.

Where Can I Get Tested?

We offer In-Clinic COVID testing at all of our locations across North Texas. Visit our locations page to see which clinic is closest to you.

What is Antigen Testing?

Antigen tests identify the presence of SARS-CoV-2 (COVID), which indicates the presence of a current and an active infection. They are performed on nasal swab specimens.

What is Antibody Testing?

Blood IgG Antibody testing is to detect the presence of antibodies in an individual who has been previously infected.   It usually turns positive several weeks after having COVID and the antibodies may disappear after several months.

How Long Should My Test Results Take?

Results for tests depends on the type of test that has been administered:

  • Rapid Antigen Test you can expect your results within 30 minutes
  • PCR Active Swab Test you can expect your results in 3-5 days
  • Blood IgG Antibody Test you can expect your results in 1-2 days

Once we receive your results, we will contact you via text message and/or voicemail.

Is Testing FDA Approved?

All tests have been authorized by the FDA under an Emergency Use Authorization (EUA) for use by authorized laboratories. When we must send-out specimens, we use only accredited labs.

What Do I Do After Being Tested?

After being tested, you should return home immediately and quarantine at home until you receive your COVID test results. You should not leave your home unless there is a medical emergency. It is extremely important to follow these instructions strictly to help protect and prevent the spread of COVID-19.

What To Do If the Test Comes Back Positive?

Please visit our Positive Results Page for more information.

Do I Need to be Tested If I Had Bronchitis Two Weeks Ago?

You do not need to be tested if you have been diagnosed with another condition. However, we do recommend you staying at home for at least 2 weeks. You must be symptom free for more than 72 hours before you and your household end your quarantine. Please do not leave your home unless there is a medical emergency.

What Should I Do If I Think I Have COVID?

To know for sure if you are infected with COVID, you can make an appointment on-line for a COVID test at any of our clinics. Our Rapid Antigen test will be able to provide you with same-day results.

We strongly advise for individuals with any symptoms to stay at home and quarantine before and after the testing.

What Should I Do If I Think I Have Been Exposed to COVID-19?

If you think you have been exposed to COVID-19, we recommend strictly staying at home unless you have a medical condition, or your symptoms require emergency medical attention.

  • You and your entire household should quarantine yourselves for a minimum of 14 days.
  • If you develop symptoms that last longer than 14 days, you must be symptom free for more than 72 hours before you and your household stop your quarantine.
  • You and your household should only leave your home for emergency medical conditions.
  • If you do develop symptoms you feel are part of an emergent medical condition, you should call 911 immediately and let them know you potentially have COVID-19.
Who is at Risk for COVID-19?

Adults who have pre-existing underlying conditions like diabetes, cancer, HIV, high blood pressure and obesity and those who have had close contact with a COVID-19 positive person may be at higher risk for more serious complications from COVID-19.  Please visit cdc.gov for updated information.

How Can I Help Prevent the Spread of COVID-19?

To prevent the spread of germs, it is important to:

  • Cover your mouth and nose with a tissue when coughing or sneezing
  • Wash your hands often with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Also, stay home when you are sick with a respiratory illness and avoid sick people if you are well.
  • Wear a mask
  • Practice social distancing
What Should I do if I Have an Emergency Medical Condition?

If you feel you have an emergency medical condition, you should call 911. If you think you have an emergency condition and have severe symptoms of COVID-19 (shortness of breath, high fevers, etc), you will need to let the 911 operator know that you think you might have COVID-19.

Where Do I Get a Doctor’s Note for My Visit and Test?

At the time of your visit, please request a note from our team. If you have already left, please call the clinic you visited to request a note.

Where Do I Get FMLA Paperwork Completed?

Please check with your employer to see what they require. Our team will be happy to provide you with documentation needed for a fee of $50. Please email jjoubert@cmucs.com with your request and allow 5-7 business days for completion.

Where Can I Find More Information About COVID-19?

You can find information related to COVID-19 on the CDC Wesbite

How Can I Prevent the Spread of COIVD19 After I Leave Your Facility and in General?

Preventing the Spread of COVID-19:

  • Stay home except to get medical care
  • Separate yourself from others
  • Wear a face mask (if symptomatic) and wash hands often

If you are experiencing worsening symptoms, seek emergency medical attention and let the caregivers know you have COVID-19.

When and How is Someone Infectious?

According to the CDC 

“The onset and duration of viral shedding and the period of infectiousness for COVID-19 are not yet known with certainty. Based on current evidence, scientists believe that persons with mild to moderate COVID-19 may shed replication-competent SARS-CoV-2 for up to 10 days following symptom onset, while a small fraction of persons with severe COVID-19, including immunocompromised persons, may shed replication-competent virus for up to 20 days.”

I Have Been in Contact with Someone Who has Been Diagnosed with COVID. When Do I Need Testing?

It is recommended that you quarantine for 14 days after the exposure.  If you would like testing, it is best to come in 8-10 days after the exposure.  Any sooner may give a false negative result because it’s too soon.

I Had Been Diagnosed with COVID When Do I Need to Get Re-Tested?

The CDC recommends against re-testing once you have had a positive test.  Once you have quarantined for 10 days and your symptoms are improving and you do not have continued fevers, you may go back to work or school.  Re-testing may still be positive after those 10 days, but as long as you have taken the appropriate precautions you may resume your normal activities.  If you decide to re-test and it is positive again, you must quarantine for an additional 10 days.

My Family Member Just Received a Positive Test. Does My Entire Household Need to Be Tested as Well?

The CDC states that once you have been in close contact with a person who is COVID-19 positive, that you should consider yourself as having the infection and quarantine for 14 days.  Testing is not generally necessary under these conditions.  If you want a test you should wait 8-10 days or come in once you develop symptoms.

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