CommunityMed Accessibility

CommunityMed (“CommunityMed”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CommunityMed does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Multi-language Interpreter Services and Alternative Formats
CommunityMed provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats and other formats).
CommunityMed also provides free language services to people whose primary language is not English, such as qualified interpreters.
If you need these services, please contact The Director of HR, at: (817) 769-2621 or

On CommunityMed Web Sites
CommunityMed is committed to continuously improving our digital experiences to meet or exceed universal design best practices. Our goal is to make our websites accessible to all individual by:
• Designing our content and navigation so it is readable, intuitive and easy to view.
• Ensuring our sites are responsive when using a mouse, keyboard, and/or touch screens.
• Supporting assistive technologies to navigate and access content.
• Ensuring the support of native accessibility features on mobile devices, including smart phones and tablets.

If you are having trouble accessing our websites, one of our staff can read the website to you. You can reach them at: (817) 769-2621

Complaint Process
If you believe that CommunityMed has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Senior Director of HR
CommunityMed Urgent Care
16775 Addison Rd, Suite 200
Addison, TX 75001

Phone: (817) 769-2621

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, CommunityMed’s Senior Director of HR, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201

Phone: 1.800.368.1019
TTD: 800.537.7697

Complaint forms are available at