Lantana

What a wonderful experience! The front office staff was friendly and helpful and gave me clear instructions on how to schedule an appointment and register. They got me back right away. The nursing staff was warm and friendly and made me feel at ease. The provider was gentle, kind, and a great listener. I highly recommend this location!

Not only was the price great without me having insurance, but I was in and out within 35 minutes. Dr. Appelqvist was so kind and caring, an all the nurses there are so gentle and quick.

This facility is amazing!! They are professional, kind and so accommodating. I went in yesterday, got ex-rayed with this great staff. Highly recommend this facility for any of your medical issues!!!

Very good customer experience. Went in for a Covid test and treatment. Dr Appelqvist was very professional and gave me great advice on the course of treatment. From start to finish the process was world class!

Extremely professional team from the check-in process, patient assessment, doctor visit, to the final ‘Thank you’. Knowledgeable, courteous, and attentive to the patient’s needs. I’ve been many times in the past and this is the only Urgent Care I use for my personal urgent care needs. Highly recommended!

I had a quick visit to Urgent Care today in Bartonville. .. The doctor took good care of me and I was able to leave very soon. Great care. . I would recommend this Urgent Care to everyone .

Best experience I've had in a long time! Got the appt time I needed, smooth check-in process, and the nicest attentive professionals. In and out without much wait at all. Love waiting in my car instead of in a waiting room with other sick people. I would highly recommend this facility.

Everyone was so wonderful. Especially Anwar (may have spelled wrong). I’m so thankful to have this place down the street from my house.
I was able to make an appointment within an hour of trying. They got me in right away and out right away and my prescriptions called in so I can get them before the pharmacy closed.

Great experience for us- excellent care and the front desk was great & the PA, who was floating was right on target. I had to get around the tech thing, but the front desk helped and was extremely patient!!!

And now we’ve had our second visit after they were so sick again, but now it was for other things… Sinuses, a rash (not measles) But everyone was amazing all over again, very kind, and quick to get us in And the PA was very thorough. Never a bad experience.

Back again here! 3/30/25. Oldest son has a fractured wrist 😩. X-ray on site, excellent care.

The front office staff and the medical team were warm and welcoming. They took good care of the situation that we were going through and were professional in their approach. We would definitely recommend them to anyone in need for an urgent care service.

This operation runs like Swiss watch… that is to say I think they have thought of everything to make a visit less difficult than driving through to pick up lunch at a drive thru! The staff is thoughtful and kind and Dr. Appelqvist is exceptional. I’m very grateful for their care.

Very considerate and personable doctor and staff. Great place. I was able to see PA and Dr Ken Dakin within 30 minutes after arriving. I received diagnosis, treatment, and prescriptions and on my way quickly.

I was pleasantly impressed with the staff from start to finish. The attending physician (Lauren) made sure I understood her procedure. She also was very pleasant. I will recommend the Lantana Urgent Care with all my friends and neighbors.

Staff was friendly. Took me in last minute before they closed bc I was so sick and in tears. They stayed for me and also still provided great service! I would recommend to everyone. The Dr was very knowledgeable, nice bed side matter and listened to me

Went to Community Med Urgent Care in Bartonville and cannot say enough wonderful things about the entire staff and exceptional care experience! Great care all the way around. Highly recommend this urgent care if you are ever in need.

Staff are professional and caring. They do not rush you through the visit. All are kind and knowledgeable. Their check in proses allows one patient at a time in the waiting room area so there is less chance of spread of bacteria throughout lobby area. Once you arrive in one of their designated parking spots the sign will tell u to scan the barcode on the sign of your parking spot You will wait in your car until u get a text to come in.

Everybody was so friendly and helpful. I feel like I got very thorough and skilled care. I would definitely recommend! I especially appreciate they have x ray on site

Quick, clean, thorough, and always super kind from the front staff to the nurses all the way down to the doctors… no over medicating and never do you feel rushed or unheard/seen! Excellent place!

Dr Applequest was very thorough and has a great bed side manner. The facility is clean and staff is very friendly. I would recommend you come visit if you find yourself in need of good quality care.

We have been here twice and have had the best experience both times. Everyone there is so sweet and attentive. They listened to our problems and gave us quick solutions. Would recommend this place to anyone!

I had fallen and needed stitches for a cut to my forehead. Dr. Ken was awesome in comforting me and addressing my concerns. The rest of the staff was kind and courteous too.
The only complaint is the wait time prior to getting in.

Facility was clean and staff is pleasant. Take insurance from Major insurance providers. Pleasantly surprised. Appropriate care was given to make sure the wound is fixed. Overall a decent expereince!!!

Sports injuries or illnesses that aren’t quite serious enough for the ER but can’t wait a week to see a primary, this team is the best! Easy to make an appointment online. The staff are professional and Anton is an incredible PA, competent and great bedside manner.

The team at the Urgent Care Lantana is awesome. Professional, caring and quick. I have visited them three times now when I visit family for the holidays and they never let me down. Thank you Urgent Care Lantana for helping me and my family get better!

So grateful to have an urgent care spot so close to home. Kind, professional, competent. Almost makes feeling a bit under the weather a pleasant experience. I love that I can check in using their QR codes and then wait in my car until its my turn. No need to sit in a crowded waiting room full of germs or worry about giving my own virus/bug/bubonic plague to anyone else 🙂 Highly reccomend!

Although the wait was longer than anticipated, everyone was very kind and thorough during my visit. I have been here multiple times and they always take excellent care of me.

Great service and being able to handle a case on a Saturday night. Made the online reservation around 6pm while at dinner for 7 pm. Got there, the wait time was less than 5 minutes. Anton the Dr. diagnosed my issue, ordered the script and I was out the door in under 30 minutes. Very professional!

Best part is they take Tricare insurance & know how to accept its unique information. Facility is neat/clean. Staff & provider were friendly & supportive. Location is great & down the road from pharmacy. Only setback is I made an apt & seem 35 minutes after said time. However, I’ll take all the above positive aspects over waiting 30 minutes later for this type of service & care. Thanks team!

Visited when our young son had a small laceration on his eyebrow. Easy check in, staff was very friendly and did great with our toddler who needed a few stitches. Highly recommend.

We will drive however far to be seen here! Always amazing staff! They always make the visit as easy and fast as possible!! They took fantastic care of my son! 10 out of 10 recommend!!

My daughter is 11 years old and she broker her home. The staff has been phenomenal with her. Absolutely blown away by their kindness and attentiveness. By far the best urgent care we’ve ever been too! Good job y’all!!

I cannot thank this clinic enough!! I took a fall and they got me in and out with good news of nothing broken❤️!!! Sam and Lauren were so kid and it felt like I had know them for years. Thank yall so much for being so kind. Also want to say we were in and out in a little over and hour at a very busy time for them. Thank you again for everything!!

Walking in the receptionist was very kind & made me feel welcomed. I was not a fan of the nurse but she got her job done. The PA Anton Appleqvist was excellent and listened to everything I said. He prescribed me some medication & a steroid shot. I am in the mend and feeling better. I would definitely recommend this care facility.

I visited this urgent care earlier this week and the service was outstanding. The staff was kind and helpful, they walked me through the entire process and I had better care here than anywhere else I have ever been. I will definitely return in the future if needed!

Super impressed! From start to finish, everyone was super professional and considerate. Anton had a wonderful bedside manner and made our son’s stitches a breeze.

Can’t say thank you enough to the entire team. THANK YOU!!

The entire staff is courteous, friendly and professional. They get right down to take care of any issues and cover all bases. A very good place togo to if your regular doctor is unavailable. Highly recommended.

I’m not a fan of waiting in my vehicle to go inside to be seen, but everyone was professional and polite. Scheduling was easy and I got in at the time I requested. I was treated quickly for a terrible seasonal allergy flare up that wrecked my ability to sleep and otc meds were not working for. But within 30 min of leaving my appointment, the treatment they gave me provided 90% relief! So grateful to be seen quickly and for their understanding and recommendations to follow up with some otc meds that would work better for me.

Needed a covid test. I was able to make an appointment within the hour. Dr. Appelqvist was very nice and had me out of there quickly. Will definitely go back if needed.

I love this place. I come here more than I do my own PCP. It’s fast, the people are fabulous and friendly, and they always make me feel validated. Skyler was my doc this evening and she was amazing!! Took great care of me ❤️

This review is coming from a physician: I am awarding the clinic 3 stars instead of one because it is physician owned instead of a corporate practice and I dont want to punish your office for “not knowing better”. This is a “try harder” review to help you improve.

I recommend you have a menu that lists pricing by level of service as well as added services (CPT’s).

I brought in my mom for routine x-rays as she was having pain in her leg and I noted findings suggestive of hardware loosening in her knee replacement on physical examination. All I wanted was to consult with one of your doctors and get an x-ray before physical therapy tomorrow. When I asked the front desk attendant if she could give me an estimate of the cost of the visit not only did she tell me that she could not, but she acted like the request was irrational. She was able to estimate that the visit would be a Level-4 visit (which up front I dont know how she would know that unless you routinely upchart visits but none the less she could not tell me the cash cost for that level 4 visit. Additionally she could not tell me what the cost of plain films (3 view knee and 2 view tib/fib) would be. Furthermore she interrupted me to tell me that I should have called the billing department before coming in to get that information.

So what went wrong:
An educated consumer (peer) asked a reasonable question about cost
Instead of validating that need (even if unable to address) she made me feel like I was asking something irrational and that I was the problem
She did not offer to investigate further or pass on a recommendation rather she made sure that I knew that I was an outlier by saying that she had been working there for 4 years and I was the only person that had ever asked that.

We subsequently left and I referred her to Touchtone imaging where the receptionist was able to give me up front cash pricing.

I've been going to this clinic since it opened, never had any issues. Ive recommended this place to friends, co-workers and neighbors. Now it seems their customer service/care has rapidly declined. The intake nurse was incredibly rude, talked over me when I was answering her questions and generally seemed annoyed with her job. The next person that walked in the room introduced herself as the "provider," not sure if she was a doctor or what. I wasn't given any discharge papers, no notes for follow-up, no notes on the medications. When I asked for notes, I was told to just put it in my phone myself. The only pleasant experience was the sweet receptionist at the front desk.

We come here often and always have a great experience. Today, unfortunately, has taken a super long time. Our appointment time was 12:30-1 and we are still here waiting for the doctor at 1:45. I understand getting a little behind, but this is quite bad - they opened at 12.

Lack of willingness to assist, claims it's walk in, but if you're close to the locations closing hours they will deny you or mislead you to believe they are more crowded than they appear, and the most important for me is they are just flat out RUDE! I highly recommend using Breeze or any other location for care rather than a headache.