Prosper Urgent Care

Mon – Sat: 8am – 8pm | Sun: 12pm – 8pm

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Clinic Hours

Mon – Sat: 8am – 8pm
Sun: 12pm – 8pm

Our Prosper location serves…

Prosper, Frisco, McKinney, Celina, Weston, Gunter, Little Elm, Aubrey, Pilot Point, Krugerville, Oak Point, Providence Village, Little Elm, Marilee other towns in the North Collin County region. The clinic is on N. Preston Rd (289) next to Prosper Pharmacy. 

Almost never a wait!
In-Network with many major Insurances – including Medicare and Tricare!

 

Quick service and friendly staff! The front desk associate was so nice and accommodating. She assisted me with locating my insurance online and went out of her way in making sure I was able to locate my insurance card. I would highly recommend Community Med Urgent Care of Prosper.
Rainee R.
17:02 28 Oct 21
Very organized. Super pleasant and knowledgeable. My son even commented at how nice they were. Thank you for an easy visit with a not so easy issue.
Laura R.
17:09 27 Oct 21
Wonderful and very professional staff. So nice and u can tell by their additude they do care. Was such a clean facility.Ty 😃
Bobbi O.
20:10 25 Sep 21
Prosper is so lucky to have this amazing staff at Urgent Care. The first person you meet is Casondra who has the heart of gold and empathy for the people she is trying to help. In the room we had Rebecca & Krystal for our nurses and they listened to our concerns and they were awesome. Dr Jim is the greatest. He was able to save us a from having to some back the next day for another test and with that they all had to stay a little longer. I will use them every time and what a GREAT CREW!
Janine R.
18:30 17 Sep 21
Very pleasant experience with everyone from reception to dismissal! Christie seems very caring with her patients. She listens well and responds with great care! I don’t like being sick, but if I am, I want to come here where they act like they care for you and your health! You ROCK community med family!!
Martha B.
05:04 25 Jul 21
Great operation! The got me in quickly. The receptionist was exceptionally sweet and efficient. Once I was taken into the exam room, they moved very quickly but thorough. I felt terrible so they worked well to get me what I needed. Great find and will definitely be recommending them and using them again.
Tresa L.
04:17 11 Jun 21
I love this place! I’m new to the area and I was a bit nervous about going in due to previous place I have been that weren’t so friendly! Cassandra the front desk women was amazing she was nice and patient and made me feel welcomed! The doctor was very nice and knowledgeable and I’m very happy to call prosper my home so far!
Katrinna B.
01:08 01 Jun 21
My husband and I both had to go to the doctor. We're visiting from out of state...the office was easy for me to find... the folks were all very nice. The receptionist was very nice. We got excellent care. Thank you.
Karen I.
15:14 30 May 21
Excellent care!Update 5/22/21, second visit. Phenomenal. Staff are very caring and professional. Affordable. Easy in and out. My go to for urgent care. Thank you!!
Ken H.
23:39 22 May 21
My husband had fallen down a couple of stairs today and hurt his hip. We needed to get in somewhere to get an X-ray to make sure nothing was broken. The staff was super from check in to discharge. We incurred a longer than normal wait related to waiting for the offsite radiologist to read the X-rays. The staff was good at communicating updates. They were kind, compassionate, and knowledgeable. We would go there again if needed. Thank you!
Christie M.
02:52 09 May 21
Going to Urgent Care can be so scary! I cut my finger on a glass while washing dishes, and when my finger started to go numb and I couldn't get the bleeding to stop, I immediately called CommunityMed. They were so sweet and caring, and got me in right away. I was in and out with a patched up finger in 30 minutes, and they took great care of me. So nice to know they are there when/if the need arises. Thank you Community Med!!
Gretchen Stofer D.
13:47 03 May 21
My experience today was excellent. Starting w/ the receptionist, she was very nice and pleasant; tried to help me; very sincere and nice person. The next lady helped me w/ the lab work also was very nice and helpful. Lastly, the nurse practitioner was very intelligent and explained everything very well; she knows what she is doing. So, my entire experience was great! Such a pleasure!
Ken Tekin, J.
15:13 08 Apr 21
I had a great experience. All of the staff from the front desk to the nurses were so nice and caring. The nurse practitioner Kristi is amazing...seriously. She was so personable and empathetic which is rare to come by to be honest. She is so compassionate. The the appointment check in was smooth and quick, the office is clean, the staff is sweet, accommodating, and they listen without you having to repeat yourself. Hopefully I don't have to go to urgent care again any time soon but if I do, I will be going back to this Prosper location.
Tara R
00:12 24 Mar 21
Just want to say thank you to all of the ladies I interacted with tonight. Those of you who were my first introduction at the front desk, the nurse and the nurse practitioner who assisted me this evening. You all were warm, thorough and comforting. Mind you it was Sunday after 6 p.m. and just days after the snow storm in Texas. Regardless, it did not keep you all from being upbeat and committed to quality care. Keep up the great work! ❤
Channler W.
03:53 22 Feb 21
This place rocks! Very friendly staff who work great with children. My son is 3, he is never scared to come here and actually enjoys it. Very punctual and they work well with our insurance. We drive 30 miles just to come here. A+ 🤗
Vanessa L.
16:39 10 Feb 21
Very friendly, caring and professional staff. I love that I can check in online. I felt they were a lot more educated and caring then many other Urgent Care facilities. Not once have I felt rushed, unheard or doubted what they say. I also felt confident using them if my children needed to use their care for more than just illness. I am so happy they are right down the road.
andrina S.
02:00 08 Feb 21
God bless them. Very friendly and informative! The process to sign up for testing and registration is very easy. I hope that I won't need to go back as a result of Covid but if I do I will not hesitate to see them. Will definitely return for whatever help or services they provide in the future.
Earnest H.
03:35 01 Feb 21
I should have wrote this review a month ago. This urgent care is awesome. The front desk receptionist is awesome! There was no billing problem at all with Insurance. I was seen immediately and given medication for my pain. I also received a follow up call a day or two later. Also, the practitioner has a sense of humor which is lacking in the medical profession sometimes. You can not ask for better service especially when we are living in a time where there is a lack of customer service and bedside manner. Good job Community Med.
Sharon
11:15 13 Jan 21
Really impressed with the care I received from start to finish. Everyone I interacted with was very professional and made me feel taken care of. Provider was awesome. Overall great experience.
Kelly H.
02:21 31 Dec 20
This place was amazing. I just moved to prosper and woke up super sick. I got online and booked a time, filled out all my paperwork online. Waited in my car till they text me my room was ready. The entire staff, front desk, nurses everyone was very friendly very kind and very efficient. I was in an out in no time. I would highly recommend this place.
Tiffany T.
15:20 21 Nov 20
I had to find an urgent care last night for an injury . It was Sunday night & most urgent cares were closed, and with COVID being on the rise, I didn't want to go to Emergency. Thankfully, I found community Med in prosper was still open !The people there were simply amazing. From the front office, to the nurses and providers, they were all so caring and sympathetic. They to their time with me and made sure that I'm comfortable.throughout the procedure. Definitely highly recommended . Hope no one needs it but if you do, then it's the place !!
Rula B.
14:26 02 Nov 20
Community/Med Family Urgent are excellent. I had to go there twice in one week and they were very nice, attentive and they accommodated me on a moments notice. The staff is very friendly and professional. Highly recommended.
Jacqueline W.
23:28 31 Oct 20
I was able to make an appointment online that was within an hour. I took my two year old daughter in because she had hurt her arm. The staff here is absolutely AMAZING! Each of them were so kind and attended to my daughter with such sweet and tender care...from the front desk, through x-rays, and her diagnosis. I cannot brag on the medical staff enough! I am greatly appreciative for their kindness and prompt treatment. They definitely are the BEST! I have to pass about 4 or 5 urgent cares to get to this location, and I will continue to pass them just to come here......forever grateful to and for the medical staff at this location.
Ilicia J.
00:00 28 Aug 20
This is my third testing and first time at this Clinic. I am very impressed with the Cleanliness. Very Professional, we were greeted with a smile. Very friendly. Felt very relaxed and comfortable and test was easy no uncomfortable feeling while swabbed. Doctor and Nurses top notch!I highly recommend this Clinic above all.🌟🌟🌟🌟🌟
Mary H.
14:57 11 Aug 20
The online appointment booking process followed by the text messaging check-in upon arrival was so simple. I was seen very promptly and I felt comfortable that there were not multiple patients inside, limiting exposure risk. The staff I saw was friendly, thorough, and courteous. I would definitely recommend this facility for situations where you can make an appointment. I can not speak to the "emergency" sector, but judging from the organization and compassion of the staff, I would think they would be great in most situations just based on my one experience!
Daria D.
02:59 26 Jul 20
Staff was polite and very informative however i was asked at least twice all the information i provided on the online patient information sheet to set up my appointment. And had to fill in the same information again when i checked in on line upon arrival after using the code i was given to use at check in. So i have to ask where did all that personal info go that i entered online the first time?I get the HIPPA and person info security and appreciate that however i used the security code you provided me to check in with. Should that not have auto filled in the info i already provided?
Tim A.
01:05 13 Feb 21
This place is the best. CommunityMed Family Urgent Care - Prosper and the prices can't be beat. After suffering through and the like for a couple years, we found Only and have never looked back for any major purchase. Never disappoints. Thank you!!!!
Veronica F.
07:17 30 Nov 20
EDIT- I just got my final bill and it is insane. They charged me a $400 "New Patient Fee". In total, it came to almost $800 to get a prescription for a sinus infection. Also, I didn't even get my bill for 4 months. The cost is outrageous and I will not return. I called and they said there is nothing they can do about the insane fee.Quick in and out. Got exactly what I needed, friendly staff and easy to work with. A little higher cost than other places but I’d say it was worth it.
Michael L.
18:06 22 Feb 21
If I could, I would give this location a 0. My daughter tried to take my granddaughter in tonight for an ear infection. The girl on the phone told my daughter that there were no appointments but that she would be worked in. Upon arrival my daughter went to the door to get the paperwork and the girl told her to go back to her car, that she would text when she was to come get it, that it could be an hour. About an hour and a half later, close to closing time, my daughter called to check on the status. At that time the girl said there was no appointment - my daughter reminded her about what had already happened. The girl asked my daughter why she didn’t have paperwork! My daughter told her that she was told to wait on a text. The reply she got was “Well I would never had said that!” Unbelievable. The doctors and other staff may be great there, but whoever this person is, is giving the Prosper location a bad reputation.
Cathy N
02:19 17 Nov 20
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An Urgent Care Clinic In Prosper, TX
and Neighboring Communities

We provide quality healthcare services to everyone in the area at Prosper Urgent and Family Care. CommunityMed Family Urgent Care, the clinic’s parent company, operates urgent care clinics in communities throughout the region to serve the citizens of North Texas. As a new clinic opened in August 2018, our team works hard to serve residents in the area as a part of the community. When you are injured or ill, come in and be seen by our highly qualified medical care providers.

Our primary mission is the ensure that every individual has quality medical care as they need it. You’ll be welcomed by team members who will treat you as they would their own family members. We stay open late and on weekends because we know that accidents and sickness don’t occur during normal working hours. When you need medical care, we will see you as quickly as possible. We believe that healthcare should be convenient and easy to access when you need it.

Large insurance provides have Prosper Urgent & Family Care an in-network provider. We also take Medicare and Tricare. We also can have cash pay options.

Upon arrival friendly healthcare professionals will evaluate your condition and provide treatment options. In the end, your visit for minor emergencies and illness will be more affordable, faster and less stressful than going to an emergency room.

Common services we provide include:

  • X-rays
  • Blood tests
  • Pregnancy tests
  • Strep tests
  • Flu tests
  • TB tests
  • STD tests
  • Drug tests
  • Allergy treatments

When you need to be seen by a medical professional quickly, visit Prosper Urgent & Family Care. As the medical staff evaluate your condition, they can answer any questions you may have about the issue or treatment process. You’ll get the immediate care you need and the treatment services to get better when you come into Prosper Urgent & Family Care.

Looking for the best urgent care provider in North Texas? Visit Prosper Urgent & Family Care. Our staff will get you taken care of. As a locally owned urgent care clinic, we operate under the direction of our parent company, CommunityMed Urgent Care. We are committed to providing the best medical attention in a caring, efficient environment to everyone in North Texas.

What is urgent care?

Urgent care treats bumps and bruises, injuries and illnesses, that do not require life-saving medical care. The clinics provide fast care for walk-ins without the expense of an emergency room visit. They can see you quickly and reduce wait time with online scheduling.

Do I need to book a time in advance for urgent care?

No, we can see you same day. However, it’s especially convenient when you get in line virtually with our online scheduling tool.

Does urgent care take my insurance?

We are in network with Tricare, Medicare and plans from most major insurance companies. We suggest you call the phone number on the back of your insurance card to confirm that our clinics are in network for you and what your coverage will be.

How long is wait time at urgent care clinics?

Usually not too long. Most patients are in and out under an hour, including time waiting to see a medical provider. However, it could be even less if you secure your spot in line before arriving at the clinic with our online scheduling.

Comprehensive Treatments and Services

Urgent Care Services

Urgent Care Services

Treating patients of all ages

School Physicals

School Physicals

For youth ages 12-18

COVID Testing

COVID Testing

PCR Swab and Antibody Tests